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New User's Guide. Part 2. |
| CONTENTS
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Cheap phone cards at AnyPhoneAnyTime.com
are your choice
for long distance savings! |
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1. Choose appropriate telephone
card.
2. Pay for the card On-line.
There is absolutely
safe and certified way to pay online: by Credit/Debit Card.
This way
is convenient and reliable. Payment transaction is proceeded by leading
e-commerce Payment transaction company: VeriSign - Credit cards processing
center. Our site does not have access to your credit card number and your
private information. Your credit card's data is transferred to VeriSign
directly using security protocol for Internet payments - SSL, so the
information remains confidential. Site receives confirmation from VeriSign
that your payment transaction is completed.
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You do not have to hold a card in your hands
to use it. After receiving your phone card, you should be able to use it
right away!
You just have to know PIN-code of the card
and local access number to make a call.
Step 1: Dial a local access number of provider (or a toll free 1-800
number).If the access number is busy, all the lines maybe tied up,
please try to call again later. If the problem persists, contact customer
service right away!
Step 2: Enter the pin number.If you encounter any problems trying to enter your pin number,
please contact customer service right away!
Step 3: Dial the destination number. Don't forget country code (if necessary).
If you have any problems trying to connect with your
destination party, please contact customer service right away!
Step 4: Have conversation as normal. If you have any quality
problems with your destination party, please contact customer service right
away! |
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If you ever run into any problems, hang up and try
your call again. If the problem persists, immediately end your phone
conversation and contact customer service.
1. Contact
phone card retailer. Let them know what
the problem is so they can alert the service carrier to get the
problem fixed.
2. Always report any problem.
Possible problems are:
- Poor line quality
- Inconsistency in phone card minutes (+/-)
- Problems with an access number
- Problems with a valid pin number
- Purchase/transaction problems
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Phone card charges include any of five types of charges. At a minimum, each call will be billed a
standard per-minute rate. Many cards also add a fixed access surcharge for each
call that is placed. These are called "connection fees". A service fee may also
be charged by some services on a predetermined time frame, ie: weekly, monthly,
etc. You could also pay a percentage of taxes on each minute of time, ie: 10%
tax per minute, thus a 10 cent per minute rate is actually costing you 11 cents
per minute. Lastly, a fairly uncommon charge is a "long call" charge that is
assessed after a period time, 20 minutes of talk time, for
example.
Additionally, in the U.S., payphones now deduct a fee from your
phone to use the phone even if though you are calling a toll-free number (the
phone card access number). This new charge is due to deregulation stemming from
the Telecom Act of 1996 and started taking effect in late 1997. This fee ranges
from 49 cents to 79 cents depending on the carrier issuing the phone card, and
goes to pay the operator of the pay phone.
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